- Seam leaks
- Cuts & Punctures
If the mattress is not drained:
- Absorb any water in the cavity with a large bath towel.
- Place paper towels around the suspected area, i.e., corners and bottom seam.
- Lay on the bed 2 to 3 minutes to apply pressure.
- Check the paper towel for location of the leak.
- Circle the leak with a magic marker.
- If the leak is in the seam, contact the retail store where you purchased the mattress. If they are unable to assist you, Email The Waterbed Doctor or call 800-877-5337. See the warranty manual for instructions.
- If the leak is not in the seam, and is a small cut or pinhole, a patch or a drop of glue will repair the leak.
If the mattress is drained:
- Blow the mattress up with air using a shop vac or vacuum that reverses air. Add enough air that the mattress is double in height.
- Place weight on the mattress, take a soapy cloth or squirt bottle with dish soap and work around the areas suspected, i.e., seams and corners. Bubbles will appear in the defective area.
- It is not necessary to drain the mattress.
- Remove the cap & insert to allow a small amount of air into the mattress, then replace the cap & insert.
- Push the air bubble up to The defective area. Make sure the area is dry.
- Add a drop of glue if the area is small, or use a patch if it is a small cut.
- Place vinyl back on water.
- Avoid pressure on the mattress for 4 - 5 hours.
- Remove air bubble out of the mattress.